Terms and Conditions

By accessing or using DocWrench (“Service”), you agree to these Terms. If you do not agree, do not use the Service.

You must be at least 18 years old and capable of forming a binding contract.

You are responsible for your account credentials and all activity under your account. You must provide accurate information.

Payments

Payments are processed by Stripe. By making a payment, you agree to Stripe's terms and privacy policy. We do not store full payment card numbers.

Account Balance / Credits

Payments may create a stored balance (“Credits”) in your account. Credits:

• Have no cash value.
• Are non-transferable.
• May only be used within the Service.
• Do not accrue interest.

We reserve the right to modify how Credits function with reasonable notice.

Refunds

Refunds are granted at our sole discretion. Contact support@docwrench.com for requests. We may deny refunds for completed services, abuse, fraud, or policy violations.

You retain ownership of files you upload (“User Content”).

By uploading content, you grant us a limited, non-exclusive license to store, encrypt, process, transmit, and display your content solely to provide the Service.

You represent and warrant that:

• You have all necessary rights to upload the content.
• The content does not violate any law or third-party rights.
• The content is not malicious, harmful, infringing, defamatory, or illegal.
• The content does not contain malware, viruses, or harmful code.

We may remove or restrict access to content that violates these Terms.

We do not monitor all uploaded content and are not responsible for User Content.

Files are encrypted in transit and encrypted at rest. We implement commercially reasonable administrative, technical, and physical safeguards. However, no system is completely secure, and we cannot guarantee absolute security.

You are solely responsible for maintaining independent backup copies of all files, data, and content uploaded to or processed through the Service.

The Service is not intended to function as your sole data storage or backup solution. While we implement commercially reasonable technical and organizational safeguards, including encryption of files in transit and at rest, we do not guarantee that any files or data will be preserved without loss, corruption, or alteration.

We expressly disclaim any responsibility or liability for:

• Loss, corruption, or alteration of data or files;
• Failure to store, transmit, or retrieve data;
• Accidental deletion;
• Service interruptions or downtime;
• Backup failures; or
• Unauthorized access despite reasonable safeguards.

You acknowledge that use of the Service is at your own risk with respect to data storage and preservation.

You may not:

• Use the Service for unlawful purposes.
• Upload illegal or malicious content.
• Attempt to access accounts or systems without authorization.
• Interfere with or disrupt the Service.

We may modify, suspend, or discontinue any part of the Service at any time without liability.

The Service is provided “as is” and “as available” without warranties of any kind.

To the maximum extent permitted by law, in no event shall Offline Development, LLC, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation loss of profits, loss of revenue, loss of business opportunity, or loss of data, arising out of or related to the Service, even if advised of the possibility of such damages.

Our total aggregate liability arising out of or related to the Service shall not exceed the greater of (a) the total amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100).

You agree to indemnify and hold harmless Offline Development, LLC from any claims arising out of:

• Your use of the Service,
• Your User Content,
• Your violation of these Terms.

These Terms are governed by the laws of the State of Oregon, without regard to conflict of law principles.

Any disputes shall be resolved in the state or federal courts located in Oregon, and you consent to jurisdiction there.

If you access the Service from outside the United States, you are responsible for compliance with local laws.

We may update these Terms. Continued use after changes constitutes acceptance.